Return Policy
Last Updated:
Return Eligibility
Items may be returned within 30 days of purchase, provided they are in their original, unopened condition. Products must be returned in their original packaging to be eligible for a refund or exchange.
Return Process
To initiate a return, please contact us through our contact form or email. We will provide you with return instructions and a return authorization number. Returns without authorization may not be processed.
Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Original shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Contact Information
For questions about returns or to initiate a return, please contact us at infocenter@peacefulcraftaro.world or through our contact form.